Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, including your name, phone number, email address, and any messages you send us. We also collect information about your interactions with our wedding chatbots, including questions asked and responses provided.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our wedding chatbot services, communicate with you about your wedding chatbot needs, send you SMS/text messages related to our services, and respond to your inquiries and support requests.

3. SMS/Text Message Communications

When you provide your phone number, you consent to receive SMS/text messages from Wedding ChatBots by L&G. We may send you messages about our services, wedding chatbot updates, and responses to your inquiries. Message frequency varies. You can opt out at any time by replying STOP to any message or contacting us directly.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can opt out of SMS communications by replying STOP to any message. You can also contact us directly to request changes to your information or to delete your account and associated data.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

9. Third-Party Services

Our service may integrate with third-party platforms like WhatsApp and form submission services. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Wedding ChatBots by L&G
Email: info@lea-and-giulio.com
Website: www.lea-and-giulio.com

Wedding ChatBots by Léa and Giulio
A service of L&G Wedding Services • All rights reserved © 2025